Website maintenance and support

Backups, security, updates and uptime monitoring. For websites, eCommerce stores and web applications, whether we built it or not.
Play Showreel
our clients

Trusted by design
led businesses in UAE

The position

Websites
Break quietly.

Nobody notices a website going wrong until a client mentions it. The contact form stopped sending three weeks ago. The store has been rejecting one payment method since an update. The site has been down since Friday night.

Most businesses find out from a customer, which is the most expensive way to find out.

Someone should be watching. Usually nobody is.

TECHNOLOGY

We work on

React
React
Angular
Angular
Node JS
Node JS
Next JS
Next JS
Magento
Magento
SHOWCASE WORK

Recent
websites we made live.

Book a 15-minute call Book a 15-minute call

Who this is for

Four situations.

  • 1

    Our site was built by someone who has gone

    The developer is unreachable, nobody has the logins and nothing has been updated in a year.

  • 2

    You have a store that cannot go down

    Every hour offline is revenue. Payment gateways and checkout need checking, not assuming.

  • 3

    You have a team but not a developer

    Marketing can update content. Nobody can fix a server.

  • 4

    We built it and you want it looked after

    Every site we build comes with a plan. Most clients keep it.

OUR PROMISE

Why Choose Pixtar?

Strategic branding solutions for business growth

Crafted With The Golden Ratio

Everything we design follows the timeless principles of the golden ratio — creating perfect harmony between form and function.

Crafting strong brand identities for premium positioning

Custom Solutions. No Templates. Ever.

Every brand is unique, and so is our approach. We build from scratch, ensuring your business is reflected in every detail.

Going beyond design to build brand perception

Beyond The Limits, Always Transparent

We don’t just deliver; we partner with you, going above and beyond with 100% transparency at every step of the way.

What it costs.

Most agencies in Dubai will not publish a number. We will.

Essential

The problem this solves

Nobody is watching the site, and you will find out it broke when a client tells you.

What you receive

  • Daily backups, stored off site
  • Security monitoring and patches
  • Core, plugin and system updates
  • Uptime monitoring
  • Malware scanning
  • Emergency restore
  • Two content updates a month
  • Monthly report
Get StartedOr Book a CallAED, excluding VAT · Fixed scope, fixed price
If you are not proud to send your best client the link, we keep working until you are.
Enterprise

A custom plan for your organization.

Multi site estates, web applications and platforms with uptime requirements.
Plans typically run from AED 15,000 a month with a service level agreement.

Our longest client relationship has run eight years.

Talk To Us About The Scope Talk To Us About The Scope
TURNAROUND

What counts as a request

Included

  • ✓ Text and image updates
  • ✓ New blog posts and banners
  • ✓ Product updates
  • ✓ Small layout tweaks
  • ✓ Plugin and system updates
  • ✓ Bug fixes
  • ✓ Security and performance work

Quoted separately

  • New pages
  • New features or functionality
  • Third party integrations
  • Redesigns
  • Content writing and photography
  • Paid advertising and SEO campaigns

If something falls between the two, we tell you before we start, not after.

How It Works

Simple to run.

1

WE AUDIT

Before anything starts, we check what state the site is in and tell you what needs fixing first.

2

WE TAKE OVER

Backups, monitoring and security set up in the first week. You do not need to do anything.

3

YOU REQUEST

Send changes by email or WhatsApp. No ticketing system unless you want one.

4

YOU GET A REPORT

Monthly. Uptime, updates applied, issues found, work completed.

Client Success Stories

And our Creativity
inspired by your story

robert
Robert Hawkins • Project Manager

WORKING WITH PIXTAR WAS A TRULY REWARDING EXPERIENCE

Collaborating with Pixtar was both seamless and fulfilling. Their commitment to quality, combined with a patient and supportive approach, gave us the confidence to stay involved at every stage of the website development process. The result ...

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Collaborating with Pixtar was both seamless and fulfilling. Their commitment to quality, combined with a patient and supportive approach, gave us the confidence to stay involved at every stage of the website development process. The result ...

Read More
Umar-farooq
Umar Farooq Rana • Founder & CEO . Alchemative

WE WHOLE HEARTEDLY RECOMMEND PIXTAR FOR THEIR EXCEPTIONAL BRANDING SERVICES.

We are deeply grateful to Khwaja Banda Nawaz and Pixtar for transforming our e-commerce pitch and brand direction. From the first briefing, Khwaja's exceptional insight and creativity exceeded our expectations, providing a clear, compelling...

Read More

We are deeply grateful to Khwaja Banda Nawaz and Pixtar for transforming our e-commerce pitch and brand direction. From the first briefing, Khwaja's exceptional insight and creativity exceeded our expectations, providing a clear, compelling...

Read More

60+

Projects Delivered

85%

Industries Impacted

50+

Years of Combined Experience

WE SERVE GLOBALLY

Built in Dubai. working in six time zones

A brand of this standard runs $45,000 in New York and takes four months. We deliver it in 21 days, at Dubai rates, in your time zone.

Pixtar serves clients globally New York London Riyadh Dubai
Our promise

We go Beyond the limits for you

Design is only part of what we do. We partner with you to solve problems, meet challenges and grow together- always with 100% transparency and trust.

We prefer what is best for your brand, You’re not paying us to agree with you.

FAQ

Questions?
We are here to help

Book a 15-min intro Call

Schedule now Schedule now
1

How much does website maintenance cost in Dubai? --website maintenance

From AED 900 a month for backups, security and updates. Most clients are on AED 2,500 which adds content updates and performance work. Development support starts at AED 5,000.

2

Do you maintain sites you did not build? --website maintenance

Yes. Most of our maintenance clients came to us with an existing site. We audit it first and tell you what needs fixing.

3

What platforms do you support? --website maintenance

WordPress, Shopify, Magento, Webflow, and custom React, Angular and Node applications.

4

What counts as a content update? --website maintenance

Text changes, image swaps, a blog post, a banner, product edits. New pages and new features are quoted separately.

5

How fast do you respond? -- website maintenance

48 hours on Signature, same day on Prestige. Site down is treated as urgent on every plan.

6

Do I keep access to my own site? --website maintenance

Always. Full admin and hosting access stays with you.

7

Is there a contract? -- website maintenance

Three months minimum, then month to month.

8

What if my site is already broken? --website maintenance

We audit it and quote the fix separately, then the plan starts from a clean state.

9

Do you work outside the UAE? -- website maintenance

Yes. Saudi Arabia, Europe, North America. Remote since 2022.

Discovery

Tell us what you're Building.

Fifteen minutes. No deck, no obligation.